We offer various shipping methods at checkout, which include UPS, USPS and Fedex. Free ground shipping is available for orders over $85. Please allow 2-3 business days for our team to prepare and ship your order. Unfortunately, unexpected shipping delays may occur due to weather conditions. Olivo Amigo does not guarantee and cannot be held responsible for delivery dates provided by carriers.
Absolutely. Expedited shipping is available as an option during checkout.
Once your order ships out from our warehouse, it is the carrier’s responsibility to deliver the package. You can track your package or contact your carrier through their websites: USPS, UPS, Fedex.
If your package has been lost, stolen or damaged in transit, you should file a report with the corresponding shipping company. If you selected Route insurance you can file a claim here.
We offer Route Insurance during checkout. Route provides package protection that covers the cost of lost or stolen packages. To add/remove it, you can toggle the button on your checkout screen to select or deselect Route Shipping Protection.
• Lost package claims cannot be filed less than 7 days from the last carrier scan and must be filed within 30 days of the last carrier scan.
• Packages marked as “delivered” that weren’t received (“porch-pirating”) must be filed at least 5 days after delivery scan, but less than 15 days from the delivery date.
• All orders must be reported within 60 days of order date.
Unfortunately our carriers do not ship to P.O. Boxes. Please email us at firstname.lastname@example.org and our team will be happy to provide other recommendations.
Heat during transit is typically not an issue, as most orders arrive within 5 business days. If possible, we recommend shipping your order to a location. If you still have concerns, we would recommend selecting an expedited shipping option such as Fedex Overnight or 1 Day Shipping.
Absolutely! Olivo Amigo is a wonderful gift for birthdays, housewarmings, baby showers, graduations, or just because.
How thoughtful! We would be happy to add a handwritten note to your order for an added personal touch.
When your order ships, we will send an email with tracking information.
When you order a gift, the package will arrive with a packing list with no price included.
RETURNS AND EXCHANGES
All orders are final sale, and we do not currently accept returns or exchanges on our products.For any questions, please email us at email@example.com Our customer service is available9am-5pm EST Monday through Friday.
OLIVO AMIGO INFORMATION
Olivo Amigo is a company on a mission to bring you high quality ingredients that infuse emotioninto your food and bring the Mediterranean experience to you.
We’ve carefully crafted our entire production cycle to focus on sustainable, eco-friendlypractices. We minimize the use of plastics, recycle when possible, and choose organic farmingpractices that support the earth.
“Olivo Amigo” is Spanish, and translates to “your friend the olive tree.” We believe that the best friends support and guide you to become the best version of yourself. We want to inspire our friends to find wellness in life and joy in food.
Spain is the largest producer of olive oil in the world, and olive oil is our most precious product. Olivo Amigo’s signature mosaic pattern is representative of Spanish culture, specifically inspired by the colorful mosaics of Park Güell in Barcelona. There is something magical about the Mediterranean lifestyle, which centers around color, flavor, happiness, gratitude and life. This is where we hope our olive oil will transport you, in every drop and every bite.
While both are extra virgin olive oils, Joy and Vitality are made with different olives and feature different flavor profiles. Joy is made with Picual olives, with aromas of tomato and olive leave and delicate touches of almond and artichoke. Vitality is made with Nevadillo olives, with aromas of green grass and tomato and delicate tinges of fig and apple.
Yes, all Olivo Amigo products are 100% plant-based, gluten-free and vegan.
The best way to conserve extra virgin olive oil is away from light, air and heat. Our opaque UV-protected bottle assists in protecting your olive oil from the sun. We recommend not keeping Olivo Amigo too close to the stove when you are cooking and closing the bottle when you aren’t cooking.
Over time, exposure to air, heat and light will degrade your olive oil. We recommend using Olivo Amigo’s bottle within 4-5 months from opening date to fully benefit from its amazing health properties and wonderful taste.
Our olives are grown and produced with love and care, at a small family farm in Jaen, Spain. The olives are sustainably grown, produced in an organic mill and stored in an organic room. The products are then consciously shipped here to our California warehouse.
Great olive oil is like wine, and has unique flavor characteristics that showcase the freshnessand quality. For EVOO, bitterness and pungent flavors indicate that the olives were harvestedearly for the highest health benefits. Early harvest olives have a green or “grassy” taste with asharp “burn” at the back of your throat. That’s an indicator of the high polyphenol count of theoil.
Your vinegar should be refrigerated to preserve the flavor profile and freshness. As a fermentedproduct, it will continue to evolve in flavor if it is left out on the counter. Some of our customersenjoy the stronger taste, but we recommend refrigeration for an extended shelf life.
Yes! These vinegars are gluten free, plant based, and vegan.
Vinegar has many health benefits including supporting healthy digestion and balanced bloodsugar. It’s also rich in antioxidants and helps to boost your immunity!
Our vinegar is sourced from a family farm in California. The individual ingredients are grown onthe farm, and then combined into a kosher vinegar base for a slow fermentation process thatproduces the final balsamic flavor.
The ingredients in our vinegar are grown using organic practices and zero pesticides. However,due to the prohibitively complex and expensive process that is required to become certified asan organic farm, it is not certified organic. As a small farm, that certification is simply difficult toachieve.
While most spices do not go bad, they will slowly lose their potency and flavor. We recommendyou use within 1-2 years for peak freshness.
Spices should be stored in a cool, dry place away from direct sunlight.
Spices have been used for centuries as a source of vital nutrients and minerals. In addition tomaking your food pop with complex flavors, they’re also an incredibly beneficial part of ahealthy, vibrant lifestyle!
Our spices are hand picked and crafted into a master blend that inspires the flavors of the Mediterranean. They are single origin, and sourced from family farms that are known for producing excellentquality herbs and spices. Egypt: Marjoram and Rosemary. California: Minced Garlic and Minced Onion. Greece: Basil and Oregano. India: Crushed Red Pepper
Our handmade, hand-painted terracotta clay ceramics are crafted by local artists insouthern Spain
These are the diameters of our dishes: Salad Plate (Size: 7 ⅞’’ / 20cm) Dinner Plate (Size: 10 ⅝ ‘’ / 27cm) Small Bowl (Size: 4’’ / 10cm) Medium Bowl (Size: 6’’ / 15cm)
As handmade and hand-painted products, these dishes may have slight variations in theirpatterns and finish. These minor imperfections add to their authenticity and charm.Additionally, the colors may vary slightly from the image you see on your screen.
Yes! They’re food, dishwasher, and microwave safe. They're also beautiful pieces that youcan use as decoration on your shelves or walls.
Have More Questions?
We’re here for you. Please email us at firstname.lastname@example.org.
Our customer service team is available from Monday to Friday 9am to 5pm PST.
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